To return articles, you need to provide them with an RMA document (Return merchandise authorization). You can request this document by calling, emailing or faxing us.
We only take back returns that are provided with an RMA document.
In order to being able to compose an RMA document, we need the following information:
Our conditions for returning articles:
Further packing instructions and our address are mentioned on the RMA document.
Right of withdrawal consumer
De Gruyterfabriek (6123)
5222 AE 's-Hertogenbosch
T: +31(0)73 6235085
F: +31(0)73 6210925